PagerDuty application questions — all 22, word for word
PagerDuty hires through Greenhouse. Beyond name, email and CV, its application form asks 22 questions, 21 of them required. 1 of them is a required, fixed-choice question about your eligibility to work. A cover letter is optional.
93 roles were open when this was last checked, mostly in sales and engineering. The questions below are the form's own wording, not a paraphrase.
What PagerDuty has open
These are the roles the form was read from, as PagerDuty titles them, in San Francisco, Atlanta, Lisbon, Toronto:
- Account Manager
- Account Manager (US)
- Account Manager - Boston
- Account Manager - Toronto
- Account Manager- DC
- Business Development Representative - ATL
- Business Development Representative - SF
- Business Development Representative - San Francisco
- Commercial Lifecycle Marketing
- Customer Success Manager
- Designer, Motion & Brand
- Director of Pricing & Monetization
21 of the questions below are ones at most two of the 213 employers measured ask (median: 18), the least standard being “Do you have at least 7 years of combined customer-facing experience in Account Management, Customer Success, or Renewals, including at least 4 years specifically managing SaaS renewals and expansion?”.
The eligibility questions
These are required, and answered from a fixed list rather than in your own words: work authorisation, visa sponsorship or security clearance. Employers often use questions like these to filter applications automatically, but Greenhouse's public data does not say whether PagerDuty does — so treat them as the answers most likely to matter, not as a verdict. Answer them honestly either way.
| Question | Answers accepted |
|---|---|
| Do you now, or in the future, require sponsorship to work for PagerDuty? required, fixed choice | Yes, No |
Every question on the form
| Question | Type | Required |
|---|---|---|
| Do you now, or in the future, require sponsorship to work for PagerDuty? Yes, No |
select | Yes |
| First Name | text | Yes |
| Last Name | text | Yes |
| Preferred First Name | text | No |
| text | Yes | |
| Phone | text | No |
| Resume/CV | file | No |
| Cover Letter | file | No |
| LinkedIn Profile | text | Yes |
| While we offer workplace flexibility, we are currently unable to employ candidates residing in select provinces or states (see below).
Do you reside in one of these regions? Yes, No |
select | Yes |
| Which US state do you currently reside in? Alabama, Alaska, Arizona, Arkansas, California, Colorado (+44 more) |
select | Yes |
| Do you have at least 8 years of Enterprise field sales experience in SAAS? Yes, No |
select | Yes |
| Which state do you reside in? Alabama, Alaska, Arizona, Arkansas, California, Colorado (+44 more) |
select | Yes |
| Do you have 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software. Yes, No |
select | Yes |
| Are you able to attend the London office twice a week? Yes, No |
select | Yes |
| Do you live within 50 miles of our office in San Francisco? Yes, No |
select | Yes |
| Website | text | No |
| Do you have 5+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software. Yes, No |
select | Yes |
| Are you based in Lisbon? Yes, No |
select | Yes |
| What languages other than English do you speak at native level? | text | Yes |
| Are you within a 50 mile radius of our Toronto office and able to come in at least 2 times per week? Yes, No |
select | Yes |
| Do you have at least 7 years of combined customer-facing experience in Account Management, Customer Success, or Renewals, including at least 4 years specifically managing SaaS renewals and expansion? Yes, No |
select | Yes |
| Do you have hands-on experience using Salesforce (SFDC) alongside analytics or customer health tools (such as Gainsight, Tableau, or Looker) to monitor telemetry and mitigate churn? Yes, No |
select | Yes |
| Do you have prior experience managing enterprise software or DevOps accounts using structured sales frameworks such as MEDDPICC or Value Selling? Yes, No |
select | Yes |
| Do you currently reside within 50 miles of the Atlanta office (1055 Howell Mill Rd NW Atlanta, GA 30318), and are willing to come into the Atlanta office two days per week? Yes, No |
select | Yes |
| Do you have at least 1–2 years of experience performing outbound sales prospecting (cold calling, email, and social selling) targeting mid-market or enterprise accounts? Yes, No |
select | Yes |
| Do you have a documented track record of consistently meeting or exceeding sales development quotas and KPIs? Yes, No |
select | Yes |
| Do you have hands-on experience using CRM and sales engagement tools like Salesforce, LinkedIn Sales Navigator, or Gong to manage your pipeline? Yes, No |
select | Yes |
| Do you have direct experience holding and carrying an individual revenue quota (such as renewals, expansion, or ARR targets) in a B2B SaaS environment? Yes, No |
select | Yes |
| Do you have at least 4 years of experience managing SaaS customer portfolios with primary responsibility for driving contract renewals and account growth? Yes, No |
select | Yes |
What it's really asking about
Grouped by what each question is for, so you can prepare the answers that repeat across employers.
| Topic | Questions |
|---|---|
| Other | 9 |
| Remote or on-site | 5 |
| Years of experience | 5 |
| Language proficiency | 1 |
| Relocation | 1 |
| Visa sponsorship | 1 |
What other employers ask
The same question rarely comes out the same way twice. These employers' forms are measured the same way, from their own job boards:
Shopmy · Sidecar Health · Signifyd · Singlestore · Smartsheet · Sofi
Before you apply
Have the answers to the required questions ready before you open the form — PagerDuty's asks for 21 of them, and Greenhouse does not save a partial application by default. Settle the eligibility questions first — they are the ones with no room to elaborate, so knowing your answer before you start tells you whether the rest of the form is worth your time.